Policies

PLEASE BE AWARE INSURANCE IS NOT ACCEPTED

At the time an evaluation is scheduled, a credit card number will be taken and placed on file, and a Good Faith Estimate will be provided . At the time of the first appointment, parents can:

1) ask that the credit card on file be billed, 2) provide a different credit card number to be billed, or 3) pay by personal check.

**PLEASE NOTE,  AS OF JANUARY 2027, 

• a 3.8% fee will be applied to payments made by credit card

• if paying by check, payment in full is due at the first in-person appointment; if the check is forgotten, the credit card on file will be charged for the total amount due plus a 3.8% processing fee

The first and last appointments typically occur via telehealth. Parents should be in the state of WI for those appointments, as Dr. Kane is not licensed to practice in other states. Parents may request to have these appointments in person.

When an evaluation is complete, an itemized invoice (e.g., superbill) will be provided that may be submitted to an insurance company or flexible spending account for reimbursement. A receipt for payment can be obtained at an earlier time.

Late Cancellation Policy: If an entire evaluation is cancelled with less than 4 weeks notice prior to the date of the 1st appointment (*on or after 5/1 for evaluations scheduled over the summer), a $500 late cancellation will be charged to the credit card on file.

Fulfillment Policy: If an evaluation is cancelled after the first parent interview appointment, parents will be refunded $2000 by check.